10.1 All clients are expected to pay a NON REFUNDABLE cash,cashier check or money order deposit of $25 before services start. In addition a 48hr cancellation notice is required for all services except house sitting. House sitting services requires a 72hr cancellation notice including a $50 NON REFUNDABLE DEPOSIT.
10.2 Payment for services is due in full after the job is completed. Acceptable forms of payment includes Visa,Mastercard,American Express,Pay Pal,Cashier's Check,Money Orders,Cash and 3rd party Credit Card Authorization from corporate accounts.
Pre-paid cards and Gift Cards are unacceptable forms of payment.
Invoices issued by the Company shall be paid by the Client within 7 business days once services are completed, unless otherwise agreed in writing by the Company. In the event of late payment, the Company may charge interest on the amount outstanding of five percent until the date of payment. Credit Cards and Credit Card Authorization forms on file will be used to collect any outstanding invoices.
10.3 If any amount of an invoice is disputed then the Client shall inform the Company of the grounds for such dispute within seven days of delivery of the goods and shall pay to the Company the value of the invoice less the disputed amount in accordance with these payment terms. Once settlement of the dispute has been agreed, any sum then outstanding shall also be payable in accordance with these payment terms.
10.4 The Company reserves the right to increase a quoted fee in the event that the client requests a variation to the work agreed
Eelite Concierge and Staff shall not be liable for any claim arising out of the performance, non-performance, delay in delivery of or defect in the Goods nor for any special, indirect, economic or consequential loss or damage howsoever arising or howsoever caused (including loss of profit or loss of revenue) whether from negligence or otherwise in connection with the supply, functioning or use of the Goods. Any liability of the Company shall in any event be limited to the licence fees paid by the Client in the year in which the event of default arises.
19.2 Nothing herein shall limit either party’s liability for death or personal injury arising from the proven negligence by itself or its employees or agents.
19.3 The Client shall fully indemnify the Company against any liability to third parties arising out of the Client’s use of the Goods.
20) Eelite Concierge will not be liable to the Client for any loss or damage suffered by the Client as a direct result of the Company,or its sub-contractors being unable to perform the Contract in the way agreed by reason of cause beyond its control including Act of God, accident, war, riot, lockout, strike, flood, fire, power failure, delay in transit, postal delay, or any other unexpected or exceptional cause or circumstance.
Thank You For Choosing Eelite Concierge